3rd Personal Information Processing PolicyEffective Date:2021-06-09
Article 1 (Purpose of Processing Personal Information)
<Onnuri Mission Foundation CGNTV OTT Platform Fondant> processes personal information for the following purposes. The processed personal information will not be used for purposes other than the following, and if the purpose of use changes, we will seek prior consent.
a. Service Provision
We process personal information for purposes related to the execution of contracts and fee settlement for service provision, such as providing content, purchasing and billing, sending goods or invoices, and collecting fees.
b. Membership Registration and Management
We process personal information for purposes such as identity verification, personal identification, prevention of fraudulent use by bad members and unauthorized use, confirmation of membership intention, age verification, confirmation of legal representative consent when collecting personal information of children under 14, record retention for dispute resolution, complaint handling, and delivery of notices.
c. Utilization for Marketing and Advertising
We process personal information for purposes such as developing new services (products), providing customized services, and offering opportunities to participate in events and information provision.
Article 2 (Items of Personal Information Processed)
<Onnuri Mission Foundation CGNTV OTT Platform Fondant> processes the following items of personal information and collection methods for membership registration and various service provisions.
a. Personal Information File Name: Fondant Internet Service Integrated Member Information
Required items: ID, password, name, date of birth, device information, legal representative's name and phone number or i-PIN for those under 14
Optional items: Email, church name, church position, preferred category
Collection method: Membership registration page
※ Member information when registering with an SNS account
Required items: SNS ID, name, date of birth, email, device information, legal representative's name and phone number or i-PIN for those under 14
Optional items: Email, church name, church position, preferred category
b. Additional services and during the service use process, the following personal information may be collected through a separate consent procedure.
Service Name
Items Collected
Fondant Service>Copyright Infringement Report
[Required] Name, password, email, phone number, email reception status
Fondant Service>Cancellation Inquiry
[Required] Name, ID, phone number
Fondant Service>Customer Center>Usage Inquiry>Q&A
[Required] ID, name, email, contact
Fondant Service>Personal Information Collection Board
[Required] Name, contact, email, address
Fondant Play Application>Mobile PUSH Notification
[Required] Device ID, device OS information, ID, Push ID, consent to receive notifications (push), consent to receive night notifications
Fondant Service>Customer Center>Usage Inquiry Board
[Required] ID, name, email
[Optional] Contact
Fondant>Instructor Support
[Required] Applicant's name (Korean name), phone number, email, current residence area
Fondant>Church Support
[Required] Applicant's name (Korean name), phone number, email, current residence area
Fondant>Group Support
[Required] Applicant's name (Korean name), phone number, email, current residence area
Article 3 (Retention and Use Period of Personal Information)
In principle, user personal information is destroyed without delay once the purpose of processing personal information is achieved. (In the case of membership registration, achieving the purpose of processing means withdrawal of membership and expulsion of members) However, the following information is retained for the reasons specified below for the specified period.
a. Personal Information File Name: Fondant Service Integrated Member Information
Retention basis: Consent of the data subject
Retention period: Until membership withdrawal, but it will be moved to a separate storage space distinct from the existing storage space for 5 days from the point of membership withdrawal and then permanently destroyed. The separately stored personal information will never be used for other purposes except as required by law. However, the login ID cannot be reused to prevent duplicate registration and is permanently stored.
b. Retention of Personal Information According to Related Laws
If it is necessary to preserve information according to the provisions of related laws such as the Commercial Act and the Act on Consumer Protection in Electronic Commerce, etc., the company retains member information for a certain period specified by the relevant laws. In this case, <Onnuri Mission Foundation CGNTV OTT Platform Fondant> uses the stored information only for the purpose of retention, and the retention period is as follows.
Item
Reason for Retention
Retention Period
Records on contract or withdrawal of subscription, etc.
Act on Consumer Protection in Electronic Commerce, etc.
5 years
Records on consumer complaints or dispute resolution
Act on Consumer Protection in Electronic Commerce, etc.
3 years
Records on display/advertisement
Act on Consumer Protection in Electronic Commerce, etc.
6 months
Website visit records
Protection of Communications Secrets Act
3 months
Article 4 (Provision of Personal Information to Third Parties)
<Onnuri Mission Foundation CGNTV OTT Platform Fondant> does not provide or disclose personal information to third parties beyond the specified range without prior consent from the user or organization.
However, personal information is provided to third parties within the necessary range after obtaining the user's consent to use the services required by the user or organization. Additionally, personal information is provided if required by law or if there is a request from an investigative agency following the procedures and methods prescribed by law for investigation purposes.
Service Name
Recipient
Purpose of Provision
Items of Information Provided
Class
Fondant Member Churches and Organizations
Provision of lecture information and completion information for credit certification within the church
1) Lecture Information
- Lecture Name
- Opening Date
- Application Period
- Learning Period
- Instructor Name
- Completion Criteria
- Lecture Code
2) Completion Information
- Name
- Date of Birth
- Lecture Completion Date
Article 5 (Entrustment of Personal Information Processing)
<Onnuri Mission Foundation CGNTV OTT Platform Fondant> does not entrust the processing of personal information to others without the user's consent. However, the following matters are currently entrusted with the processing of personal information with the user's consent.
It is entrusted only to users who use the relevant services as follows.
Trustee
Contents of Entrusted Work
Information for Entrusted Processing
Retention and Use Period of Personal Information
Law Firm Sanji
Legal review of some copyright infringement report events
Name, phone number, email
Until 2 months after the event ends
KTH
KT Hitel
Fondant Service System Operation
Information entered at the time of membership registration and information generated during service use
Until membership withdrawal or the end of the entrustment contract
Humanwares
Danal Co., Ltd.
Identity Verification
Name, date of birth, gender, phone number entered directly by the user on the form provided on the public corporation website
Used only at the identity verification stage. Since the company uses the personal information already held by the relevant company, there is no retention period for the information entered by the company
Ally People Co., Ltd.
SMS Sending Agency Service
Information entered at the time of membership registration and information generated during service use
Until membership withdrawal
or
the end of the entrustment contractGocle
Fondant Online Learning System Operation
Information entered at the time of membership registration and information generated during service use
Until membership withdrawal or the end of the entrustment contract
When signing an entrustment contract, we clearly stipulate compliance with relevant laws and regulations on personal information protection, prohibition of third-party provision of personal information, and responsibility, and keep the contract contents in writing and electronically. We will notify you through notices and personal information processing policies when there is a change in the company.
Article 6 (Rights of Users and Legal Representatives and How to Exercise Them)
a. Users and legal representatives can view or modify their own or children under 14's personal information at any time, and if they do not agree with the company's processing of personal information, they can refuse consent or request withdrawal of membership (membership withdrawal). However, in such cases, it may be difficult to use some or all of the services.
b. To view or modify the personal information of users or children under 14, click 'Edit Information' (or 'Edit Member Information', 'Edit Personal Information', etc.), and for withdrawal of membership (withdrawal of consent), click 'Membership Withdrawal' to go through the identity verification process and directly view, correct, or withdraw.
c. Alternatively, if you contact the person in charge of personal information management in writing, by phone, or by email, we will take action without delay.
d. If a user requests correction of personal information errors, the personal information will not be used or provided until the correction is completed. If incorrect personal information has already been provided to a third party, we will notify the third party of the correction result without delay to ensure the correction is made.
e. <Onnuri Mission Foundation CGNTV OTT Platform Fondant> processes personal information that has been terminated or deleted at the request of the user or legal representative as specified in 'Article 3 Retention and Use Period of Personal Information' and ensures that it cannot be viewed or used for other purposes.
Article 7 (Destruction of Personal Information)
<Onnuri Mission Foundation CGNTV OTT Platform Fondant> destroys personal information without delay when the purpose of processing personal information is achieved. The procedure, deadline, and method of destruction are as follows.
a. Destruction Procedure
The information entered by the user is transferred to a separate DB (in the case of paper, a separate document) after the purpose is achieved and stored for a certain period according to internal policies and other related laws, or destroyed immediately. At this time, personal information transferred to the DB is not used for other purposes unless required by law.
b. Destruction Deadline
Personal information of users is destroyed within 5 days from the end of the retention period if the retention period has expired, or within 5 days from the date it is recognized that the personal information is no longer necessary, such as achieving the purpose of processing personal information, discontinuation of the service, or termination of the business.
Personal information printed on paper is destroyed by shredding or incineration.
Information in electronic file format is destroyed using technical methods that cannot reproduce the record.
Article 8 (Installation, Operation, and Rejection of Automatic Personal Information Collection Devices)
<Onnuri Mission Foundation CGNTV OTT Platform Fondant> operates 'cookies' that store and retrieve your information from time to time. A cookie is a very small text file sent to your browser by the server used to operate the website and is stored on your computer's hard disk. The company uses cookies for the following purposes.
a. Purpose of Using Cookies
We use cookies to store and retrieve user information to provide personalized and customized services. When a user visits the website, the website server reads the contents of the cookies stored on the user's device to maintain the user's environment settings and provide customized services. Cookies help users connect and use the website as set when visiting the website. They are also used to provide optimized advertisements and customized information through the user's website visit records and usage patterns.
b. How to Reject Cookie Settings
To reject cookie settings, you can allow all cookies, go through confirmation each time a cookie is stored, or refuse to store all cookies by selecting the options of the web browser you are using.
c. Cookie Retention Period
Cookies expire when the web page is closed.
※ Example of setting method (in the case of Internet Explorer): Tools at the top of the web browser > Internet Options > Privacy
However, if you refuse to install cookies, it may be difficult to provide services or there may be restrictions on the use of services.
Article 9 (Measures to Ensure the Safety of Personal Information)
<Onnuri Mission Foundation CGNTV OTT Platform Fondant> takes the following technical, managerial, and physical measures necessary to ensure safety in accordance with Article 29 of the Personal Information Protection Act.
a. Minimization and Training of Personal Information Processing Staff
We designate and limit the staff who process personal information to the person in charge and implement measures to manage personal information by minimizing it.
b. Regular Self-Audit
We conduct regular (quarterly) self-audits to ensure the safety of personal information processing.
c. Establishment and Implementation of Internal Management Plan
We establish and implement an internal management plan for the safe processing of personal information.
d. Encryption of Personal Information
User's personal information is encrypted and stored and managed, so only the user can know it, and important data is encrypted or file lock functions are used for security.
e. Technical Measures Against Hacking, etc.
<Onnuri Mission Foundation CGNTV OTT Platform Fondant> installs security programs to prevent personal information leakage and damage caused by hacking or computer viruses, regularly updates and checks them, and installs systems in areas controlled from outside access, and monitors and blocks them technically and physically.
f. Restriction of Access to Personal Information
We take necessary measures to control access to personal information by granting, changing, and deleting access rights to the database system that processes personal information, and control unauthorized access from outside using an intrusion prevention system.
g. Storage and Prevention of Forgery and Alteration of Access Records
We store and manage access records to the personal information processing system for at least 2 years and use security functions to prevent access records from being forged, altered, stolen, or lost.
h. Use of Locking Devices for Document Security
We store documents and auxiliary storage media containing personal information in a safe place with locking devices.
i. Control of Access by Unauthorized Persons
We have a separate physical storage place for personal information and establish and operate access control procedures for it.
Article 10 (Personal Information Protection Officer)
<Onnuri Mission Foundation CGNTV OTT Platform Fondant> designates a personal information protection officer and a person in charge to protect personal information and handle user complaints related to personal information.
Division
Customer Service (Contact)
Personal Information Protection Officer
Personal Information Protection Manager
Department
Fondant Customer Center
CGNTV Representative
Fondant Business Unit
Platform Planning Team
Name
Fondant Customer Center
Lee Yongkyung
Lee Jun
Phone Number
02-792-0691
02-796-9800
02-3275-9319
koreadlwns@cgnmail.net
Article 11 (Changes to the Personal Information Processing Policy)
This personal information processing policy applies from the effective date, and if there are additions, deletions, or corrections to the changes in laws and policies, they will be notified through notices from 7 days before the implementation of the changes, but changes in the company are exceptions due to contract promotion.
Article 12 (Remedies for Infringement of Rights)
The data subject can apply for dispute resolution or consultation to the Personal Information Dispute Mediation Committee, the Korea Internet & Security Agency Personal Information Infringement Report Center, etc., to receive remedies for personal information infringement. For other reports and consultations on personal information infringement, please contact the following institutions.
a. Personal Information Dispute Mediation Committee: 1833-6972 (https://www.kopico.go.kr)
b. Personal Information Infringement Report Center: 118 (https://privacy.kisa.or.kr)
c. Supreme Prosecutors' Office Cyber Investigation Division: 1301 (http://www.spo.go.kr)
d. National Police Agency Cyber Safety Bureau: 182 (http://cyberbureau.police.go.kr)
Supplementary Provisions
● (Effective Date) These terms and conditions are effective from December 25, 2020.
● (Effective Date) These terms and conditions are effective from February 15, 2021.
● (Effective Date) These terms and conditions are effective from June 9, 2021.